Polartec Privacy Policy

Effective: July 22, 2026

Information we collect

When you submit an inquiry, we may collect your name, business email, phone number, company, application details and the technical or commercial information included in your message. Basic device, browser and server-log data may also be processed for security and website operation.

How information is used

Inquiry information is used to respond, clarify a fabric brief, coordinate samples, prepare quotations and maintain business records. Operational data supports security, fault diagnosis and service improvement. We do not use an inquiry to claim that a product has been approved for your application.

Sharing and retention

Information may be shared with service providers or supply partners when needed to answer the inquiry, subject to appropriate confidentiality and data-protection arrangements. Records are retained only as long as needed for the stated purpose, legal obligations, dispute management and legitimate business administration.

International processing

Because inquiries may involve global sourcing, information can be processed in countries other than your own. Where required, appropriate transfer safeguards are used. Contact us before submitting sensitive information that is not necessary for material selection.

Your choices

Subject to applicable law, you may request access, correction, deletion or restriction of personal information, or object to certain processing. Identity verification may be required before a request is completed.

Contact

Privacy questions and requests may be sent to [email protected].